Return Policy & Withdrawal Form
Right of Withdrawal
You have the right to revoke this contract within 14 days without giving reasons. In the case of contracts for the DELIVERY OF GOODS, the withdrawal period is 14 days from the day on which you (or a third party) took possession of the goods.
In the case of contracts for the DELIVERY OF DATA which is not on a physical data carrier and which is produced and made available in digital form (digital content), the right of withdrawal expires prematurely after you have expressly agreed to us your knowledge that you lose your right of withdrawal through your consent with the beginning of the execution of the contract.
In order to exercise your right of withdrawal, you must inform us (It‘s A Riot! Design, Ulrike Mayer, Wühlischstr. 8, 10245 Berlin, Germany, E-Mail: email@example.com) You can use the attached sample revocation form, which is not mandatory.
In order to comply with the revocation period, it is enough for you to send the notification of exercising the right of revocation before the expiry of the revocation period.
Consequences of the revocation
If you revoke this Agreement, we shall reimburse you immediately and no later than 14 days from the date on which we received notice of your revocation. We will refund the price paid for the goods via the original payment method. You are responsible for any costs incurred in the returning of the product(s) unless the product is faulty or not as described.
We may refuse to refund until we have received the goods back or until you have proved that you have returned the goods, whichever is earlier. You must return the goods to us immediately and in any case within 14 days of the day on which you notify us of the revocation of this contract. You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.
Damage claims & lost transit
Any claims for misprinted / damaged / defective items must be submitted within 14 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. If you notice an issue on the products or anything else on the order, please submit a problem report by sending an email to firstname.lastname@example.org
If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.
If you wish to cancel the contract, please fill out this form and return it.
It‘s A Riot! Art
I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)
Ordered on (*) ____________ / received on (*) __________________